Thank you for shopping with us at shopmaterialgirls.com. We want our customers to be completely satisfied with their purchase! So if you are not 100% satisfied, we will gladly exchange your merchandise.  Just complete the form on the back of your invoice, and send us the items that you would like to return/exchange. If the following criteria are not met, there will be no return/exchange and the merchandise will be sent back to you. If you have any questions or concerns please give us a call at 601-992-4533.

• Returns/exchanges are ONLY accepted within 14 days of invoice date.
• Final sale (no returns) on all sale items, jewelry, handbags and accessories.
• Shipping and handling on returned/exchanged merchandise is nonrefundable.
• All merchandise must be returned unworn, unwashed, and with original tags attached to the merchandise.
• Please use a traceable method when you are returning your package.
• All items purchased online must be returned online; please do not bring merchandise to one of our stores.
• Return/Exchange form must be filled out completely. If a new one is needed please give us a call.

 

Exchanges:
1. You may exchange your items for a new size or different merchandise as long as it is within 14 days.
2. You will be responsible for a shipping charge when new item is sent out.

Returns:
1. Once the merchandise is returned/received, store credit will be issued.
2. Please note that it may take 2 to 3 weeks to receive your store credit.